Terms and Conditions

All payments are secured through PayPal.

We make a sincere effort to accurately represent the jewelry in the photos. Product photos are enlarged to show jewelry details. Color, shape, size and texture of pearls, gemstones and precious metals may vary and add to the distinction and beauty of handmade jewelry. Natural gemstones that are mined from the earth, and pearls may be imperfect and have inclusions. This is normal and part of their uniqueness and beauty.

Shipping and Packaging

Your jewelry selection is custom made to order in our studio, so please allow 2-3 weeks for delivery. A natural, recycled gift box with the Jennifer King logo and a satin ribbon is included. All domestic orders within the contiguous 48 states are shipped via USPS Priority Mail for $4.95. Alaska and Hawaii ships USPS Priority mail for $9.00.

Jennifer King Designs is not liable for any delay in shipment that is caused in whole or part by circumstances beyond Jennifer King Designs' control.

Shipping and handling charges include order processing, packaging, handling and shipping.

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Sales Tax

Sales tax is applied to the total amount of the order in accordance with local tax laws. All Maryland residents will be charged 6% Maryland Sales Tax.

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Returns /Repairs

Your jewelry is handcrafted and made to order, therefore all sales are final. Damaged or defective jewelry in it's original packaging may be exchanged for a full refund within 7 days. Shipping charges are not refundable. Please be sure to securely package the item, insure it for it's full value and obtain a tracking number. Items that have been worn are not eligible for return. Custom / personalized jewelry is not eligible for returns. Please complete our Return Request form to obtain a Return Authorization # before returning your jewelry.

We will gladly repair your item for the cost of time and materials. Please contact us before sending your jewelry to be repaired. Materials that are not in stock will be replaced with similar or like materials.

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Care & Maintenance

Sterling silver jewelry should be stored in tarnish prevention cloths or bags. Keep your sterling silver jewelry in a cool, dry place. Gold-filled jewelry is composed of a solid layer of gold bonded with heat and pressure to a base metal such as brass. The gold becomes a fairly durable layer that will last for many years provided the metal does not encounter heavy wear or chemical contamination. Some high quality gold-filled pieces have the same appearance as 14 karat (58%) gold. This provides the look and feel of karat gold at a fraction of the price. Our jewelry is not intended for children.

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Privacy

Jennifer King Designs collects personal information such as: name, address, and e-mail and only uses that information for marketing purposes such as e-mail lists, promotions, specials, and is only used with your permission. We do not sell or share any personal information.

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